How to order

Everything you need to send samples to BD Genomes, from your first message to receiving your results.

▶ Watch: how to fill in the quote form (under 2 min)
Labelled sample tubes packed with ice packs for shipping

Request a quote

Tell us the service, organism, number of samples and sample type. We confirm the price and turnaround, usually within 2 working days.

Prepare samples

Extract and check your DNA/RNA to the requirements below, or ask us about extraction.

Label & send

Fill in the sample sheet, label every tube, pack safely and send or drop off.

Get results

We check your samples, our partner laboratory sequences them, and we email you the data and report.

Sample requirements

Samples that meet these requirements give the best results. If yours are below them, contact us before sending.

SampleUsed forAmountStorage & shipping
Genomic DNAWhole genome sequencing≥ 200 ng, ≥ 20 µL, ≥ 10 ng/µL, A260/280 1.8–2.0Cool, with ice packs
Genomic DNAHuman exome (WES)About 400 ngCool, with ice packs
DNA / eDNA16S amplicon, metabarcoding20 ng/µL × 20 µLCool, with ice packs
DNA / eDNAShotgun metagenomics20 ng/µL × 50 µLCool, with ice packs
cDNA (oligo(dT) primer)RNA-Seq20 ng/µL, more than 30 µLStore at −80 °C, ship on ice
Tissue in RNAlaterRNA-Seq—In RNAlater
Unpurified PCR productSanger sequencing10–20 ng/µL, 20 µL per reactionRoom temperature is fine
Sequencing primerSanger sequencing1 µL per sample, at least 10 µL in totalRoom temperature is fine
Pure culture / isolateIdentification, whole genomeWe extract the DNAAsk us before sending

Good practice

  • Elute DNA in water or low-EDTA buffer (e.g. 10 mM Tris).
  • Check purity with a spectrophotometer (A260/280) and quantity with a fluorometer if possible.
  • Run a gel to check DNA is not degraded.
  • Send at least one extra sample volume in case a repeat is needed.

Raw samples

Cultures, tissue, blood, soil, water, stool and food samples are accepted for most services, and we arrange DNA/RNA extraction. Say so in your quote request, and keep tissue for RNA-Seq in RNAlater.

Labelling and packing

Label

Write a short, unique sample ID on the side and lid of each tube with a permanent marker. Use the same IDs on the sample form.

Seal

Use 1.5 mL screw-cap or tightly closed snap-cap tubes. Wrap lids with Parafilm and place tubes in a zip bag.

Keep cold

DNA: send cool with ice packs. cDNA: store at −80 °C and ship on ice. Tissue for RNA-Seq: in RNAlater. PCR products: room temperature is fine.

Sample sheet: download the Excel sheet for your service from its service page, fill it in and attach it to your quote request. Please keep its columns and sample IDs unchanged.

Where to send

BD Genomes (01308-222824)
Koshaipara Mor, Sreepur, Baipail
Savar, Dhaka-1349

Open every day, 9 am – 9 pm. Map

From outside Dhaka: send by Sundarban Courier to its Dhaka EPZ branch, addressed as above. When you courier samples, write the sender's name and institution on the package and put a printed copy of the filled sample sheet inside.

Message us on WhatsApp before sending so we can expect your package.

When to pay

No advance payment. Pay within one week after you receive and check your data. There are no hidden costs.

See payment options

Payment options

Pay by bank transfer, mobile banking or cheque. After paying, please send the payment screenshot or transaction receipt to us on WhatsApp or by email.

Bank transfer

Dutch-Bangla Bank (DBBL)

Account name
BD GENOMES
Account no.
1221100028213
Branch
DEPZ Branch, Ashulia, Savar, Dhaka
Routing no.
090261091
Bank transfer

Uttara Bank

Account name
BD GENOMES
Account no.
115612200212910
Branch
EPZ Branch, Ashulia, Savar, Dhaka
Routing no.
250261099
Mobile banking

bKash, Rocket & Nagad

bKash Merchant /
Bangla QR
01308222824 (Payment)
bKash Personal
01764233979 (Send Money)
Rocket
01625792421(1)
Nagad Personal
01764233979 (Send Money)

You can pay from any DBBL ATM or QPay ATM, or through NPSB or BEFTN. Prefer to pay by cheque? We can send our representative to collect it from you.

Receiving your results

Quality check

Every sample is checked first. If a sample fails, we contact you before sequencing.

Data delivery

Results are sent by email or a download link: FASTQ and a QC report for NGS, FASTA and AB1 files for Sanger, plus your analysis report where included.

Analysis support

Need help interpreting the data or writing it up? Ask us about analysis and manuscript support.

Ready to start?

Have a sequencing project in mind?

Tell us your organism, sample type and what you want to find out. We will reply with the right service and a quote.

Or call +880 1308-222824